Privacy & Security

Pkuck Privacy Policy – Your Data Is Completely Safe

Pkuck takes the protection of your personal information seriously. This Privacy Policy clearly outlines what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

1. Introduction

Pkuck ("we", "us") is a trusted online Sports Betting and gaming platform in Bangladesh. We take the personal privacy of our members very seriously. This Privacy Policy ("Policy") explains how pkuck collects, uses, stores, and protects your personal information.

By using the pkuck website or creating an account, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using pkuck.

Our Commitment: pkuck never sells your personal information to third parties. Your privacy is a responsibility we take seriously.


2. What Information We Collect

Pkuck collects several types of information. A full breakdown is provided below:

Data Type Example Required?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Pay/Nagad number, bank account details Yes (for transactions)
KYC Documents NID card photo, selfie For Withdrawals
Device & Technical Information IP address, browser, device model Automatic
Usage History Betting history, login times, pages visited Automatic

Beyond the information listed above, pkuck does not collect sensitive data such as religion, political views, or health-related information.


3. How We Collect Your Information

Pkuck collects information in the following ways:

  • Directly Provided Information: Information you provide directly through the registration form, KYC verification, support chat, or email.
  • Automatic Collection: When you browse the pkuck website, certain information is automatically collected via cookies, web beacons, and log files.
  • Transaction Details: Information received from payment providers during deposits, withdrawals, and betting transactions.
  • Third-Party Verification: Identity verification information processed through a KYC verification service provider.

pkuck never collects your information without consent. By registering, you agree to this Privacy Policy.


4. Purpose of Data Use

Pkuck uses the information collected for the following purposes:

  • Account Management: To create your account, verify logins, and maintain security.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Transaction Processing: To process deposits, withdrawals, and bonus payments.
  • Customer Support: To address your questions, complaints, and support requests.
  • Promotional Communications: To keep you informed about bonus offers and new features (you can opt out at any time).
  • Legal Obligation: To comply with Anti-Money Laundering (AML) regulations and other legal obligations.
  • Service Improvement: To analyze and improve platform performance and user experience.
  • Responsible Gaming: To identify problematic betting patterns and provide appropriate support.

Pkuck does not use your personal data for any purpose beyond what is stated above. Every use of your data has a lawful basis — whether that is your consent, a contractual requirement, or a legal obligation.


5. Data Sharing & Disclosure

Pkuck never sells your personal data to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

  • Payment Provider: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process transactions.
  • KYC Service Provider: KYC information is shared with trusted third parties for identity verification purposes.
  • Technology Partners: Limited data is shared with technology providers who are essential to the operation and security of the site.
  • Legal Authorities: Information may be disclosed to the relevant authorities when required by court order, government directive, or legal obligation.
  • Fraud Prevention: Information may be shared with relevant agencies in connection with money laundering or fraud investigations.

pkuck has strict confidentiality agreements with all third parties it shares data with. They are not permitted to use your information for any other purpose.


6. Cookie Policy

The pkuck website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for maintaining login sessions and the basic functionality of the site.
  • Functional Cookies: Used to remember your preferences, such as language and settings.
  • Analytics Cookies: To analyze site usage and improve your experience.
  • Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.


7. Data Storage & Security

Pkuck employs industry-leading technology to keep your data secure:

  • All Information 256-bit SSL/TLS Encryptionis securely transferred.
  • Stored data is protected with AES-256 encryption.
  • Server access is restricted to authorized personnel only.
  • Regular security audits and penetration testing are conducted.
  • Data backups are stored securely.

Retention Period: Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal requirements.

No method of transmitting data over the internet is 100% secure. However, pkuck applies the highest level of technical protection and responds swiftly to any security incidents.


8. Your Rights

As a pkuck member, you have several important rights over your own data:

1
Right to Access
You have the right to know what information pkuck holds about you.
2
Right to Rectification
You can request pkuck to correct any inaccurate or incomplete information.
3
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
4
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
5
Right to Data Portability
You have the right to receive your data in a standard, portable format.
6
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email support@pkuck.biz. pkuck will respond to your request within 30 days.


9. Third-Party Links

The pkuck website may occasionally reference third-party services. pkuck is not responsible for the privacy practices of those third parties. Please review their own privacy policies before using their sites.

Pkuck's payment partners — such as Mobile Pay, Nagad, and Rocket — have their own privacy policies. How your information is handled on their platforms is governed by their respective policies.


10. Children's Privacy

Pkuck's services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If we discover that a minor has registered on pkuck, the account will be immediately closed and all associated data will be deleted.

If you believe your child is using pkuck, please contact us immediately at support@pkuck.biz.


11. Policy Changes

Pkuck may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or a site notification.

Continued use of pkuck after any changes have been made will be considered your acceptance of the updated Policy. We recommend checking this page regularly.

This Privacy Policy was last January 2026Last updated on


12. Contact

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please get in touch:

  • Email: support@pkuck.biz
  • Live Chat: Available 24/7 on the pkuck website
  • Response Time: Usually within 2 business days

Pkuck is always transparent and accountable when it comes to your privacy. Let us know if you have any concerns — we're here to help.

Why is pkuck safe?

Our Commitment to Protecting Your Privacy

256-bit Encryption

All your data is protected with bank-grade SSL/TLS encryption — virtually impossible for hackers to breach.

Data Never Sold

Pkuck never sells your personal information to advertisers or any other third parties.

You're in Control

You have full control to view, correct, or delete your information, or to opt out of marketing communications at any time.

Transparent Policy

Pkuck's Privacy Policy is written in plain, simple language — no complex legal jargon, no hidden conditions.

Regular Security Audits

Pkuck's systems are regularly audited by third-party security experts.

Fast Response

Pkuck responds to all privacy-related requests within 2 business days.

Your Data is Safe – Join Now

Your privacy is fully protected at pkuck. Register with confidence and enjoy the best betting experience in Bangladesh.

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